Event terms and conditions

Our Terms and Conditions for this event are set out in full below. 

01. Registration and Cancellations

1.1 Registration and queries

Please book online at www.surfforce.co/register-now

If you have any problems or queries with your booking, please contact Scott Gassmann at [email protected]

Tickets are ‘subject to availability’ and therefore we cannot guarantee you a place up until you have paid for your ticket and received your confirmation email.

1.2 Confirmation

A registration confirmation will be sent to you immediately for all online bookings. If you have not received an email confirmation within 20 minutes of submiting your registration, please contact Scott Gassmann on [email protected]

Please note your receipt email can take an addtional 15 minutes to receive after your registration confirmation email.

1.3 Payment Terms and Discounts

Payment must be made at the time of registration unless specifically stated. Only Credit/debit card payment can be be accepted.

If a Discount or Promotion code is offered it cannot be used in conjunction with any other offers or discounted rates.

At the point of registration the discount offered applies to the person(s) attending the event. Attendees that have used a promotion or discount code that they are not entitled to an additional appropriate charge will be levied without notice to the original credit/debit card used for the transaction up to the value of the standard ticket rate.

1.4 Transfers

If you cannot attend the event, transferring your place to another individual is at the discretion of the organisers of the event and assessed on a case by case basis. Please contact Scott Gassmann at [email protected] to discuss your specific circumstances.

Should you be able to tranfer your place please note that an additional charge may be applicable if the new attendee is not entitled to the same rate.

1.5 Cancellations

Cancellation of your ticket
Refunds are not offered for ticket cancellations

Event Cancellation
If the organisers of Surf Force have to cancel the event (which may be done without warning and at the complete discretion of the organisers), our liability in the event of cancellation is limited to a full refund of the event fee only less any payment gateway processing charges.

We will not refund the following;

– Any travel or hotel costs associated with the cancellation of an event
– Any other associated costs in attending the event.

Should you not attend the event where you have previously registered no refund will be offered nor will any event materials be provided (For example, but not limited to, Swag packs)

1.6 Data Protection

We take privacy & data protection very seriously and therefore set out in this policy is our position regarding these matters.

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.

Information we collect

We may collect and process the following data about you:

  • Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
  • Information that you provide by filling in forms on our Website, such as when you register or contact us via the contact us page.

Information provided to us when you communicate with us for any reason.

  • We may transfer data that we collect from you to locations outside of the European Economic area for processing and storing. In addition, it may be processed  outside the European Economic area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your registration, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this policy.
  • Data that is provided to us is stored on secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.
  • The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

Disclosing your information

Where applicable, we may disclose your personal information to any organiser or partner of the event. This includes, where applicable, subsidiaries, holding companies and its other subsidiaries we may do this in the following circumstances without notice.

  • Where you have booked Accomodation at the Event Venue
  • Where we are legally required to disclose your information.
  • To assist fraud protection and minimise credit risk.
  • In participation of an investigation with the relevant authority(s)

Access to information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact the event organisers.

02. Attending Surf Force

2.1 Programme changes

It may be necessary for reasons beyond our control to change the content and timing of the programme, the speakers, the date or the venue at any time prior to the event date.

2.2 Event Materials & Content

In most circumstances, Swag packs will be issued on the day of the event. These items are  made available only to those attending the event. Swag packs are provided for the sole use of the attendee and may not be reproduced whether in whole or part, shared or distributed by any method whatsoever without prior permission of the copyright owner and or the current event organisers.

All speakers alone are responsible for the content of their respective sessions. It is the policy of Surf Force to give the fullest freedom to contributors/speakers to express their opinions. The opinions expressed by the speakers do not necessarily represent the views of Surf Force. Surf Force speakers will make every effort to ensure the validity and accuracy of the information they provide.


2.3 Travel

Surf Force accepts no liability if a attendee is unable to attend an event due to adverse weather conditions or any travel disruption.

Surf Force makes every effort to negotiate free parking for delegates at venues outside of London. However, we reserve the right to use venues which may incur a car parking charge.

2.4 Accommodation

Event Hotel & Accomodation Information 

Hotel Name: Great Northern Hotel
Address : Sea Rd, Drumacrin, Bundoran, Co. Donegal, Ireland
Phone: +353 719 841 204
Website: http://www.greatnorthernhotel.com
Email: [email protected]

Event Accomodation Package Details

Check-in Date:  21 September 2017
Check-in Time:  16:00

Check-out Date:  23 Setember 2017
Check-out Time:  11:00

Want to come earlier or stay longer?

Not a problem, you can reach out Briani ([email protected]) at the Great Northern Hotel to book on additional days before or after the event.

2.5 Filming and sound recording

Surf Force reserves the right to film, record or photograph any of the speakers or Attendees at the event for Social Media and post event purposes. Attendees are advised that this may result in inclusion of attendees within any recording or photographs.

How do I get to Bundoran?

Bundoran is a lot closer than you think and very easy to access!

Flying to Ireland
Nearest airports are at Donegal (Carrickfinn), City of Derry and Ireland West Airport Knock (IWAK), Belfast International and George Best Belfast City Airport are only 2½ hours away and Dublin International Airport is only 3 hours away.
If you’re new to driving in Ireland, check out this great guide from Liberty Insurance which will tell you all you need to know!
By Car
Bundoran can be reached by the following routes:
From Dublin via Cavan, Enniskillen N3
From Dublin via Sligo N4 – N15
From Galway via Sligo N17 – N15
From Belfast via Enniskillen M1 – A4 – A46
By Coach
Regular services operate to/from Bundoran offering connections to Dublin, Galway and Belfast.
Bus Eireann Route 64 (Derry/Galway)
Bus Eireann Route 30 (Dublin/Donegal)
Ulsterbus (Pettigo) Service 195
Bus Feda Galway to Donegal
By Rail
The nearest railway station is Sligo, which has frequent services to/from Dublin. Current timetable here.

03. After the event

3.1 Feedback

Following the event, Attendees should expect to receive an email asking them to complete a feedback form online. We would ask this is completed and returned to us  to allow Surf Force to continue to improve and tailor future events.